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Contact Us

If you are looking to get in touch with Interpet, please see below the category that applies to you.

General public

This contact form is for Interpet Ltd trade customer enquiries only.

If you are experiencing an issue with a product that is still within its guarantee, please return to your retailer. Our brand websites are full of useful support information and FAQs, so please visit them for help with any issues.
If you still require further assistance, please submit a customer care enquiry via the form on the brand websites or send an e-mail: customercare@interpet.co.uk
Please note you will receive an automated confirmation to say we have received your email. Our answers to your questions are not automated, so during busy periods, it may take up to 5 days for a response

Trade customers

This form is for you to use to make any enquiries about becoming an Interpet customer, customer service, existing sales, accounts or product queries where you do not have a direct e-mail address.
Please provide as much information as possible in the box provided to help us with your enquiry.
Image Requests
Interpet Ltd images can only be used by agreement, on the signing of our Terms and Condition. Access to images is via our secure online images library. For access, please complete the form below using the UK Sales dropdown option.


For all media enquiries, please contact the following:

Pet brands – 

Big Bark PR  Tel: 01306 731331
Email: alex@bigbarkpr.co.uk

Aquatic brands –

Porcupine PR Tel: 01278 446801
Email: rachel@porcupinepr.co.uk

    I am at least 18 years of age

    This information will be held securely for the sole purpose of processing this enquiry. Click through for more information about our privacy policy.

    Our Address
    Interpet House, Vincent Lane, Dorking, Surrey, RH4 3YX, United Kingdom.
    Main switchboard: +44 (0) 1306 881033

    All calls may be recorded for training and quality purposes.

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